Privacy overview

KIL India / Beauty In respects customer, vendor and visitor privacy. This policy explains how we collect, use, store and protect information when you browse the marketplace, create an account, place an order, register as a seller, request support or contact our team.

Information we collect

We may collect name, phone number, email address, billing address, shipping address, account login details, order history, product enquiries, vendor registration details, payment confirmation status, device information and messages shared with our support team.

How we use information

Customer and seller details are used for account access, order processing, delivery communication, payment confirmation, invoices, support, fraud prevention, marketplace operations, vendor verification, legal compliance and service improvement.

Accounts and login

When customers or sellers create an account, the information submitted is used to manage profile access, order records, wishlist activity, seller dashboards, checkout history and support communication. Users are responsible for keeping login credentials confidential.

Orders, payments and invoices

Order details are processed through WooCommerce and connected services configured on this website. Payment information is handled by the selected payment gateway. We do not intentionally publish private payment details, card information or customer billing information publicly.

Shipping and delivery data

Shipping name, phone number, address, pincode and order details may be shared with sellers, fulfilment teams or courier partners only when needed to pack, dispatch, track or resolve delivery issues for an order.

Vendor and seller information

Vendor registration details, business information, product listings, payout-related details and communication records may be used for seller verification, marketplace approval, compliance checks, catalogue management, order fulfilment and vendor support.

Cookies and analytics

The website may use cookies or similar technologies to support login sessions, cart activity, checkout flow, security, performance, analytics and marketing measurement. Users can control browser cookie settings, but some marketplace features may not work correctly if cookies are disabled.

Sharing of information

We may share necessary information with payment gateways, shipping providers, verified vendors, technical service providers, support tools, tax or legal authorities and website security services when required for marketplace operations, order fulfilment, compliance or protection against misuse.

Data security

We use reasonable administrative, technical and operational safeguards to protect marketplace data. No online system is completely risk free, so customers and sellers should use strong passwords, avoid sharing OTPs or login details and contact support if suspicious activity is noticed.

Data retention

We keep account, order, invoice, support and vendor records for as long as needed for marketplace operations, legal obligations, tax records, dispute resolution, fraud prevention and service improvement. Some records may remain in backups or logs for a limited period.

User choices and requests

Customers and sellers may contact us to request help with account details, order information, communication preferences or privacy-related questions. Certain records connected to completed transactions, legal obligations or fraud prevention may need to be retained.

Children and sensitive information

This marketplace is intended for users who can lawfully shop or participate as sellers. Users should not submit unnecessary sensitive personal information through forms, reviews, support messages or product enquiries.

Policy updates

This Privacy Policy may be updated when marketplace features, payment methods, vendor workflows, legal requirements or support processes change. Continued use of the website after updates means the revised policy is accepted.

Contact for privacy support

For privacy, account, vendor or order information support, contact the KIL India / Beauty In team through the contact details available on this website. Please include your order ID or account email when the request relates to a specific purchase.